wallet verification failed

AirTm walled verification is failed

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  • Hi @vasanth24 If the AirTm verification failed, try first to verify the following tips:
    Tips to successfully verify your idenity
    If you are having issues with your facial check verification, confirm you have addressed the following requirements:

    • Do not include digital screens in the photo
    • Do not include other faces in the photo
    • Do not digitally manipulate the photo.
      If you are having issues with your identification document, confirm you have addressed the following requirements:

    • Color image

    • Clear image
    • All text legible
    • Image with no glare
    • Full image of ID document
    • Document must be in good condition and current
    • Do not digitally manipulate the image
      Then proceed to create a support ticket using the following address:
      https://help.airtm.com/en/support/tickets/new
      and fill in the corresponding information spaces to perform a new verification ... remember to follow the recommendations outlined above ...
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